Privacy Policy

  1. Introduction
    • We are committed to safeguarding the privacy of our website visitors; in this policy, we explain how we will treat your personal information.
    • By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.
  2. Collecting personal information
    • We may collect, store and use the following kinds of personal information:
      • information about your computer and your visits to and use of this website including your IP address, geographical location, browser type, and version, operating system, referral source, length of visit, page views, and website navigation paths;
      • information that you provide to us when registering with our website, including your email address;
      • information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters including your name and email address;
      • information that you provide to us when using the services on our website, or that is generated in the course of the use of those services including the timing, frequency, and pattern of service use;
      • information relating to participation in our free-to-play games that you enter through our website including your name, address, telephone number, and email address;
      • information that you enter through our website to subscribe to our Computer Picks product, including your name, address, telephone number, and email address;
      • information contained in or relating to any communication that you send to us or send through our website including the communication content and metadata associated with the communication;
      • any other personal information that you choose to send to us
  3. Using personal information
    • Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.
    • We may use your personal information to:
      • administer our website and business;
      • personalize our website for you;
      • enable your use of the services available on our website;
      • send you non-marketing commercial communications;
      • send you email notifications that you have specifically requested;
      • send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);
      • send you marketing communications relating to our business (or the businesses of carefully-selected third parties where you have specifically agreed to this) which we think may be of interest to you by email, push notifications (where you have opted in), or similar technologies. You can inform us at any time if you no longer require marketing communications)];
      • provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);
      • deal with inquiries and complaints made by or about you relating to our website;
      • keep our website secure and prevent fraud;
      • verify compliance with the terms and conditions governing the use of our website.
    • If you submit personal information for publication on our website, we may publish and otherwise use that information in accordance with the license you grant to us.
    • We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.
  4. Disclosing personal information
    • We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors insofar as reasonably necessary for the purposes set out in this policy.
    • We may disclose your personal information to any member of our group of companies this means our subsidiaries, our ultimate holding company and all its subsidiaries insofar as reasonably necessary for the purposes set out in this policy.
    • We may disclose your personal information:
      • to the extent that we are required to do so by law;
      • in connection with any ongoing or prospective legal proceedings;
      • in order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
      • to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling;
      • and to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
    • Except as provided in this policy, we will not provide your personal information to third parties.
  5. International data transfers
    • Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.
    • Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
    • You expressly agree to the transfer of personal information described in this Section 5.
  6. Retaining personal information
    • Section 6 sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.
    • Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
    • Without prejudice to Section 5.2, we will endeavor to delete personal data within 3 months of any written request you submit to us to do so.
    • Notwithstanding the other provisions of this Section 5, we will retain documents (including electronic documents) containing personal data:
      • to the extent that we are required to do so by law;
      • if we believe that the documents may be relevant to any ongoing or prospective legal proceedings;
      • in order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
  7. Security of personal information
    • We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information.
    • We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
    • You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
    • You are responsible for keeping the password you use for accessing our website or free-to-play games confidential; we will not ask you for your password.
  8. Amendments
    • We may update this policy from time to time by publishing a new version on our website.
    • You should check this page occasionally to ensure you are happy with any changes to this policy.
    • We may notify you of changes to this policy by email.
  9. Your rights
    • You may instruct us to provide you with any personal information we hold about you; the provision of such information will be subject to:
      • the payment of a fee (currently fixed at USD 20);
      • the supply of appropriate evidence of your identity (for this purpose, we may require photo ID (a photo of your passport or driving license will suffice) certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
      • We may withhold personal information that you request to the extent permitted by law.
      • You may instruct us at any time not to process your personal information for marketing purposes.
      • In practice, by entering your personal information to us you agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.
  10. Third-party websites
    • Our website includes hyperlinks to, and details of, third-party websites.
    • We have no control over and are not responsible for the privacy policies and practices of third parties.
  11. Updating information
    • Please let us know if the personal information that we hold about you needs to be corrected or updated.
  12. About cookies
    • A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
    • Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
    • Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
    • Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.
  13. Our cookies
    • We use only session cookies on our website however should you choose to have your password remembered when you log in, we use a persistent cookie to store this information (your passwords are not stored in a cookie at any time and are fully encrypted within our database).
    • The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:
      • firstname (your first name)
      • lastname (your last name)
      • usercode (your unique service identifier)
      • siteowner (the unique usercode of the website owner)
      • userlevel (your service level)
      • username (your service username)
  14. Analytics cookies
    • We use Google Analytics to analyze the use of our website.
    • Our analytics service provider generates statistical and other information about website use by means of cookies.
    • The analytics cookies used by our website include those with the following names: [_ga, _gat, __utma, __utmt, __utmb, __utmc, __utmz, and __utmv] but may change without our knowledge.
    • The information generated relating to our website is used to create reports about the use of our website.
    • Our analytics service provider’s privacy policy is available at: [http://www.google.com/policies/privacy/].
  15. Third-party cookies
    • Our website may from time to time use third-party cookies in the course of the provision of our services
    • Blocking cookies
      • Most browsers allow you to refuse to accept cookies; for example:
        • in Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking “Tools”, “Internet Options”, “Privacy” and then “Advanced”;
        • in Firefox (version 47) you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”;
        • in Chrome (version 52), you can block all cookies by accessing the “Customise and control” menu and clicking “Settings”, “Show advanced settings” and “Content settings”, and then selecting “Block sites from setting any data” under the “Cookies” heading.
      • Blocking all cookies will have a negative impact on the usability of many websites.
      • If you block cookies, you will not be able to use all the features on our website and you accept that other features may not work in accordance with our terms of service.
    • Deleting cookies
      • You can delete cookies already stored on your computer; for example:
        • in Internet Explorer (version 11), you must manually delete cookie files (you can find instructions for doing so here;
        • in Firefox (version 47), you can delete cookies by clicking “Tools”, “Options” and “Privacy”, then selecting “Use custom settings for history” from the drop-down menu, clicking “Show Cookies”, and then clicking “Remove All Cookies”
        • in Chrome (version 52), you can delete all cookies by accessing the “Customise and control” menu, clicking “Settings”, “Show advanced settings” and “Clear browsing data”, and then selecting “Cookies and other site and plug-in data” before clicking “Clear browsing data”.
        • block computers using your IP address from accessing our website;
      • Deleting cookies will have a negative impact on the usability of many websites.
    • Cookie preferences
      • You can manage your preferences relating to the use of cookies on our website.
    • Our details
      • This website is owned and operated by TAG Media Limited.
      • We are registered in England and Wales under registration number 05978259, and our physical office is at 175 High Street, Tonbridge, England, TN9 1BX.
      • You can contact us by going through our Contact Us page and using the contact form published on our website from time to time.